The service was as good as we remembered last year, we will definitely be back next year! Yes, dry cleaning and laundry service are offered to guests. Koelkast The error was caused to an incorrect communication between us and the company that was arranging the accomodation due to the flight cancelling. De beoordelingen zijn persoonlijke ervaringen en meningen van klanten die via de website van Booking.com een reservering hebben gemaakt in dit hotel en na hun verblijf een vragenlijst hebben ingevuld. Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Screens or physical barriers placed between staff and guests in appropriate areas. Bad op het dak Drankjes zijn niet bij de prijs inbegrepen. Read our, We booked direct with the hotel just before lockdown in March 2020. Beach bag and wrap. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Accommodatie ligt op het strand of er pal naast. Some also have sea views. Rooms - Hotel Gran Tacande 5* | Costa Adeje, Tenerife - Dreamplace Hotels De accommodatie behoudt zich het recht voor een pre-autorisatie op uw creditcard uit te voeren. Wanneer je meerdere beoordelingen ziet, staat de meest recente beoordeling bovenaan, afhankelijk van een paar andere factoren (in welke taal de beoordeling is geschreven, of het alleen een score is of dat er ook opmerkingen in staan, etc.). Voor reserveringen van meer dan 8 kamers kunnen andere voorwaarden en toeslagen gelden. Using the spa was a bit of a faff. Incident 1 On arrival at breakfast after first night in hotel, was met by a very unfriendly staff member that after discussing we decide that on future days we would move elsewhere in the breakfast area. We are looking forward to seeing you and your family very soon again at our Gran Tacande. Sothys Amenities and skin care. Ontdek de opties voor eten en drinken bij deze accommodatie, Vragen en antwoorden over de accommodatie. e-mails, telefoonnummers of creditcardinformatie), Vloekwoorden, seksueel expliciet taalgebruik, haatdragende taal, discriminatoire opmerkingen, bedreigingen of verwijzingen naar geweld, Imitatie (bijv. I'll finish on the high that is the staff, every single one was friendly, helpful and genuinely seemed to care about our time with the hotel, what an asset they are! The hotel's spa offers hydrotherapy, massage and a range of beauty treatments with an extra cost. Every member of staff we encountered was enthusiastic and friendly and seemed happy in their work which is a great reflection on the hotel. Facilities and services | Hotel Gran Tacande5*, Costa Adeje | tenerife GYM: You will find our gym within the facilities of the Spa Vitanova. Balkon Payments made by partners impact the order of prices displayed. This is the version of our website addressed to speakers of English in the United States. Let me assure you, that today in the morning our administration team could resolve the incidence you shared, returning the money to your credit card. Booking.com is een distributeur (zonder enige verplichting tot verificatie) en geen uitgever van deze opmerkingen en antwoorden. Extras are explained on the hotel website, if you compare the description of the gold level rooms with the ordinary ones. The rooms at the Gran Tacande Wellness & Relax are bright and spacious, with views of the mountains around Costa Adeje or the sea. The hotel insists on gentlemen wearing long trousers for dinner. Our services for children also excite their parents. with views of the surrounding mountains or the hotel gardens. We paid for a sea view room, I think I recall in the region of 400. Gran Tacande Wellness & Relax Costa Adeje - Tripadvisor Are there opportunities to exercise at Gran Tacande Wellness & Relax Costa Adeje? TUI were excellent in this process When matters of this nature are described as banter and have no understanding of confidentiality, there is always a wonder of the values of the leadership of the organisation we will never use this hotel again and will continue to tell all we know of this issue, 1. room service 4/10 no clean towels for couple of days and no free coffee top up what abit weird in 5star hotel. This space offers an infinity pool, sunbeds and Bali beds of the best quality, as well as a snack bar to have a refreshing drink. Which room amenities are available at Gran Tacande Wellness & Relax Costa Adeje? Breakfast was perfect , didnt get long enough there but from the stay we had it was top class and just want to say a huge thankyou to the staff for being very friendly, helpful and accommodating, We did enjoy our 5 night stay here, but it really isnt worthy of either 5 star status or being classed as an indulgent escape by jet2. Are any cleaning services offered at Gran Tacande Wellness & Relax Costa Adeje? Best regards. Because it is surrounded by walls we were able to position our loungers close to them and turn it intoWe are on our last day at Gran Tacande and as there are lots of good reviews (which we read before booking) about general aspects of the hotel I thought I would focus on the Maresia Suite itself which we are staying in as we couldnt find many reviews focused on it before we came The suite is very large and comfortable - the bed is lovely and big and there were a wealth of pillows on it when we arrived as well as a pillow menu. Balkon Nespresso coffee machine with pods. Mogelijk is reizen alleen toegestaan voor bepaalde doeleinden en is recreatief reizen specifiek niet toegestaan. It includes a bedroom with additional sofa bed and original Canarian paintings. This was the process for each massage session I booked. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Gran Tacande Wellness & Relax Costa Adeje. more, You seem to have JavaScript disabled. Rickybear are you back, can you help us with our decision ? When we arrived we were given the room 645 which was arguably the best suite in the hotel with a panoramic view of the sea- it was exactly what we needed after a stressful year or so. Koelkast Airconditioning The bar in the evening was great for a bit of entertainment and well spaced out for social distancing- in fact, we never felt uncomfortable at any point during our stay. This was our second time staying at the Gran Tacande, the first since the renovations. There are some swim up rooms adjoining the San Sebastin terrace (for vip guests) and these would be worth having as they are south facing and bathed in sun all day.The San Sebastin terrace was ok - it is for VIP guests (e.g deluxe sea view rooms and Maresia suites) only but we didnt use it more than once as didnt think it offered much more than the main pool area. From a child's perspective, luxury means to be able to play with lots of games and take part in fun activities. Access to San Sebastian Exclusive Plaza area, including an infinity pool and 8 whirlpools. Our room was really spacious and we went as a family of three. Deze richtlijnen en standaarden zijn erop gericht om de content op Booking.com relevant en familievriendelijk te houden, zonder beperkingen op te leggen aan krachtige oordelen. Voor de algehele score die je ziet, tellen we eenvoudig alle beoordelingsscores die we hebben ontvangen bij elkaar op, waarna we dat totale cijfer delen door het aantal beoordelingsscores dat we hebben ontvangen. Good quality cot and bedding for baby and sweet that they left him his own little amenities The not so good- Some really rude staff that left me speechless sometimes! Apr 25, 2023, 4:12 PM Save We are looking at booking this hotel for October. Dear Brightonxxx, First at all, we deeply apologize for the mistake from our part. Een overtreding van onze beoordelingsrichtlijnen. Daarnaast kunnen gasten aparte 'subscores' geven in cruciale gebieden, zoals locatie, hygine, personeel, comfort, faciliteiten, prijs-kwaliteitverhouding en gratis WiFi. It didn't feel too crowded and staff were really nice and helpful. Gasten zijn verplicht om een geldig identiteitsbewijs met foto en een creditcard te tonen bij het inchecken. They werent. Alle kinderbedjes en extra bedden zijn afhankelijk van beschikbaarheid. Food was good and plenty of choice. Om de meest relevante beoordelingen te tonen, worden de beoordelingen standaard gesorteerd op datum en aanvullende criteria, zoals je taal, beoordelingen met tekst en niet-anonieme beoordelingen. 4. atmosphere 4/10 extremely quite with no background music by pool, i dont want pumping tecno or anything but even abit of spanish music would of been nice, 5. entertainment 1/10 only really enjoyed the classic spanish dancing with singer and guitarist, all the rest was abit slap dash, one night people actually started to walk out was abit cringe,,, also there was supposed to be a late night bar but was always, shut. See more details in "Terms and conditions". Guests will find an open wardrobe in the room. Could I just book a basic 1hr massage. We enjoyed spending the mornings on San Sebastian where we could get a light lunch with complimentary beer and cava served. Finally, we are very pleased to have positively contributed to your holidays. The open plan bathroom comes with jet-massage shower, freestanding bath and luxury amenities. Furthermore, we are glad that you shared your fantastic experience with the community of TripAdvisor. dont think we be coming back,,, to quite like we didnt want 18-30, but if the late night bar would of been open it probably would of been better,,, and the other clients where out of or age range so next holiday will definitely see what the age of people who attended there is,, my mistake if anyones. Airconditioning Once again, we would like to express our apologize and hope you will consider to visit us again in the future for enjoying our hotel and installations during some relaxing holiday. We went to our room and were happy to say the least !! Are these rooms worth the extra cost. The staff are smiley and happy. This spacious room features stylish Canarian design and a fully furnished terrace with hot tub and views to the Atlantic Ocean. Uitzicht op zee Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The room also offers 49 Smart TV, free Wi-Fi, safe, bathroom amenities, hairdryer, bath robe and slippers, HDMI connector, USB port, Bluetooth speaker and ironing centre. Je bijdrage dient van jezelf te zijn. When youre on holiday, time passes differently. My recommendations would be La Hacienda (Bahia del Duque's restaurant but anyone can dine in), La Nonna and La Farola del Mar (which is located towards Playa de las Americas but is about a 10 minute walk from the hotel). El hotel Gran Tacande de Tenerife te ofrece todo tipo de instalaciones, tanto deportivas como de relajacin, que te harn desconectar de la rutina. with views of the surrounding mountains or the hotel gardens. The pool there was heated which was pleasant and it was never too. Loads of towels, bali beds in the san sebastian plaza. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Een Accommodatie kan ervoor kiezen om op een beoordeling te reageren. Costa Adeje Golf Resort is 15 minutes drive from the Gran Tacande. I was never hungry, but theres only so much pasta nepolitan I can eat! Airconditioning The hotel has been renovated to a high standard, with two infinity pools for guests to enjoy, a brighter and more modern restaurant, and the rooms have also been beautifully redesigned. In het omliggende resort Playa de Faabe vind je winkels en bars. Gran Tacande Gold level rooms - Costa Adeje Forum - Tripadvisor As an adult I'd easily eat two as small. The shower and toilet are separate and not visible from the bed or the sitting area. The room also offers 49 Smart TV, free Wi-Fi, safe, bathroom amenities, hairdryer, bath robe and slippers, HDMI connector, USB port, Bluetooth speaker and ironing centre. . Whilst we don't tend to return to places as the world is so big- we both agreed that we would return to the Gran Tacande as it gave us everything we needed and everything we didn't realise we needed too. Please see our partners for more details. This spacious room features stylish Canarian design and a fully furnished terrace with hot tub. We would recommend this hotel to anyone looking for comfortable accommodation with 5 star service and excellent cuisine. The Gran Tacande has bright, attractive dcor and spacious rooms. We had a swim up room. The huge comfortable bed, with plenty of pillows to choose, will help you to relax and rest during the night. Opening hours: Daily from 7am to 22pm. Dear DYMe, We would like to start by thanking you very much for having chosen us for the second time and for having taking the time to share your great experience in Gran Tacande with the members of TripAdvisor. TENNIS AND PADEL COURTS: The Hotel Dream Gran Tacande counts with a beautiful tennis & padel court, so you can practice your favourite sport at daytime. Vanwege het coronavirus (COVID-19) zijn er bij deze accommodatie extra veiligheids- en sanitaire maatregelen van toepassing. There is a fully equipped gym, a tread mill and several machines to train the major muscle groups, so you have no excuse not to keep fit during your holiday. So back up to the room, load the menu, no booking link. Er kunnen nog meer sorteeropties zijn, zoals type reiziger, score, etc. As you have already mentioned in you review, our hotel is placed in a gifted position, from where our guests can reach any part of Costa Adeje and enjoy the wide range of restaurants, bars or clubs, or even have a walk along the seaside promenade next to the hotel. Er zijn geen beoordelingen die overeenkomen met je filters. This spacious room features stylish Canarian design and a fully furnished terrace with views to the Atlantic Ocean. Balkon We stayed bed and breakfast and are fairly self sufficient on holiday so did have a good time, but.. Are pets allowed at Gran Tacande Wellness & Relax Costa Adeje? It was absolutely fine and basically no different to the usual separate bathroom set up other than the doors were frosted glass (cant see much through them anyway so dont worry) They are next to the main pool area but the swim up isnt to the main pool - its to a very small additional pool adjoining the rooms (picture attached) the terrace for these rooms didnt have sun loungers and because they face west the pool and terrace are in shade almost all day until about 3pm - so Im not sure you would use it. Airconditioning We had nothing but magnificent service from EVERY staff member, a real credit to the management. In het buffetrestaurant Zurrn worden internationale maaltijden en themagerechten geserveerd. Koelkast I was hoping to get members opinions on whether the rooms were worth the extra money. We are looking at booking this hotel for October. Its run on a central system instead of a n individual unit for each room and its not powerful enough. Maresia Suite at Gran Tacande - Tripadvisor Went down there to book treatments and was told I needed to use the QR code to get the treatment menu. Gold Level service includes: After the recent improvements, our customers have the possibility to take advantage of the brand new swimming pool area, as well as the San Sebastin Exclusive Plaza. The Gran Tacande has bright, attractive dcor and spacious rooms. Alternatively, you may use, Gran Tacande Wellness & Relax Costa Adeje. Uitzicht Dit luxe hotel biedt 2 buitenzwembaden, een spa en kamers met een balkon. Koelkast Gold Level service includes: Hand sanitizer in guest accommodation and key areas. We are on our last day at Gran Tacande and as there are lots of good reviews (which we read before booking) about general aspects of the hotel I thought I would focus on the Maresia Suite itself which we are staying in as we couldnt find many reviews focused on it before we came Joan of Arc's birthplace. This was at the start of a prebooked TUI fortnight relaxation in the sun, and turned out to be a very poor start to that holiday that was saved by TUI when we were moved at our request to the GF Victoria. Voeg het aantal kinderen in je groep en hun leeftijden toe aan je zoekopdracht om de juiste prijzen en informatie over de bezetting te zien. The children's games and activities programme will keep your little ones entertained while you relax. The room also offers 49 Smart TV, free Wi-Fi, safe, bathroom amenities, hairdryer, bath robe and slippers, HDMI connector, USB port, Bluetooth speaker and ironing centre. As you mentioned, we have renovated almost the entire hotel for satisfying our guests even more. We don't use baths very often, if anything it was just in the way as it sticks out quite a bit. My wife and I stayed at the Gran Tecande at the end of February, and must admit to being a little reticent over the bath in bedroom comments. Deze accommodatie betaalt Booking.com misschien iets meer om deel te nemen aan dit programma. What are some of the property amenities at Gran Tacande Wellness & Relax Costa Adeje? Koelkast They didnt have a paper copy down there. Is definitely not the staff management needs to do something to bring this hotel to 5 star as they are advertising on TUI brochure, and TUI should get their facts right before publishing something is incorrect. The Maresia suite doesnt suffer the same issues since there is no bath in the middle of the room like the other rooms in the hotel. Do you like the gym, aerobics and stretches in the pool? I have attached a photo to demonstrate, but they are overlooked by the Maresia suites and we quickly learnt not to look down from our balcony after 10pm unless we wanted to see an array of naked people frolicking in their tubs!