Have a benefits document? The license is annual, and I'm not fully aware of what it costs. I have seen progress on this front from LogicMonitor. I don't think I have ever had an issue where I needed to roll anything back or tried to log in and it has not been available. Once it identifies the vendor or system that it is trying to monitor, it knows which data sources to apply to that device. As our business grows, we are looking at how to become more efficient. ; Flexible framework The scheduler is a pluggable framework architecture that allows you to add new plugins to the framework. In terms of what it offers, it is more about value. It definitely gives us that edge. In terms of management, it is more around monitoring and alerting. Aydanos a proteger Glassdoor y demustranos que eres una persona real. It is not a problem at all. LogicMonitor can easily easy to pull data from one item at a time. I will look at another product, but I'm sure I will come back to LogicMonitor. ", "LogicMonitor saves time in terms of its ability to proxy a connection through a device. They have a button on all of the webpages that says "Contact Support," so you can do that online or submit a ticket. I can imagine that if we didn't have the tools from LogicMonitor, it would take a much longer time to sort out some of the issues we see. So, you receive an alarm, then when the resource looks into the alarm, the LM Logs capability actually allows you to see the log messages at the time of the alarm. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. All of our services use it as a primary resource for monitoring infrastructure. Get advice and tips from experienced pros sharing their opinions. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities. It was from a Swedish company. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem. questo messaggio, invia un'email all'indirizzo Key benefits of using LogicMonitor. It's becoming a pretty core part of our business, and we do have plans to increase our usage. You can essentially turn it on, tweak a few metrics, and be on your way. We monitor their environments making sure that everything is working fine. In terms of scalability, and onboarding specifically, if your rules are already configured in such a way that it allows you to just onboard, then no additional work is required, other than creating the customer, branch, or whatever you are monitoring in terms of a container and just adding devices. We sometimes have glitches with the updates. If there was a problem and we didn't know where the problem was, we would potentially spend hours of time trying to locate where the problem was. However, for common elements that are considered successful or failures in terms of monitoring, these arepre-built into the system. It can provide information where something unrelated to the device may cause an alarm to be produced. Our general strategy for rolling out is nothing special because we have done it over time. But with my initial research, I found a gap in how Icinga takes care of necessary components of our infrastructure, especially IBM web infrastructure, and how LogicMonitor incorporates that versus how Icinga does it. An improvement that we would like to see is added functionality to get more detail out of mapping. Before we were using LogicMonitor, we didn't really have visibility on a lot of things. It doesn't take more than ten minutes. For instance,if a value goes up, it says that it isprobably because your disk area was too low. Overall, LogicMonitor saves us time. We are slightly over our commitment, but I just had a quote from our account manager to increase to 450 or 500 devices. LogicMonitor is a great solution for being able to monitor a wide variety of devices and applications. At the moment, we are looking at ramping up to 450 to 500, but that scales every time we win a customer. Fill out the form to view the full report. Get started fast with fully customizable and scalable, pre-built dashboards. We actually don't use a large number of the integrations, and that's not necessarily because we don't want to. We can resolve it before it impacts our customers. After that, we can tell them where the issues are. This is crucial because we have around 80 facilities that require monitoring. We work with a network service provider that owns all of the network devices, and we hadsome issues with total inventory control. I still need profound information, but the preliminary research shows a LogicMonitor is better. That is very important. Thismeans that we are not getting alerted for stuff all the time, e.g., every time it just goes slightly over a threshold. Plan, scale it out, and implement it properly so you don'thave to go back in and do some cleanup work on the backend after the fact. It becomes very easy to integrate them and take the data sources. It has a nice user interface. In terms of patches, everything is all delivered via SaaS. Companies and customers can configure different firewalls by group so they can update or change the parameters of numerous . One of the features I consider most valuable is the flexibility it gives us to configure the solution to do what we need to do and what our customers are asking us for. It analyzes metrics of data over time and can identify anomalies based on AIs, sort of an intelligence in the back-end. I have been using the solution for the past four years. The cost for2,000 or 3000 devices shouldn't be the same as thecost for 500 devices, and by a large margin. Another example of something, which has recently been included in the core component, would be a service called LM Config. Eventually, you will come across something like we did, like LogicMonitor, that will meet your requirements. When there are. In terms of maintenance,the collectors have software that needs to be maintained. I can't remember the version of LogicMonitor I'm currently using,but I know that my company continuously upgrades the solution as new releases come out, so it would be the most updated version. There is the monitoring license, there is a configuration-monitoring license, and there is a log license. Also, being able to integrate LogicMonitor with other systems is becoming increasingly more important as we look to streamline our work processes. They give you sufficient information to build dashboards and other customizations within the platform. I would assess AIOps as being highly-effective for helping to detect warning signs that precede issues. The list goes on. One of our key reasons for choosing this solution is the scalability when consuming a cloud-based product. LogicMonitor Reviews | Glassdoor Technical support forLogicMonitor was very helpful. Working at LogicMonitor: Employee Reviews | Indeed.com At the moment, I would imagine we are using 154. For customers who have multiple monitoring platforms, it's definitely very easy to simplify and get to a situation where there is one place for monitoring everything. It is a different product. So, there is not a set timeframe because there are a lot of factors involved, like understanding what your alert rules look like andthe classification of the infrastructure. LM Configwas a feature that we wanted to consolidate into one platform. Currently evaluating on-premises monitoring solutions, hybrid cloud monitoring tools, or AIOps capabilities? The process for scaling the product out, for handling the resources from the collector side, is very simple. Proactively improve IT and prevent issues with SaaS-based automated monitoring that deploys in minutes with advanced features for infrastructure, applications and business services. We have highly secure Opt-E-WAN environments that most traffic goes over, but we also use the public internet to send other encrypted data. So in my department, we have fifty-odd people, and the service desk is around twenty-odd people. We then take them and tailor them for the specifics that we need. I used to use SQL Monitor because I could not afford AppInsight for SQL from Solarwinds. LogicMonitor does a much better job for the collector environment than SolarWinds. We did previously use another solution. Other products don't provide you with such information. We have a through-cycle that we go through, and they've been generous with us going above our limit. Necessary cookies are absolutely essential for the website to function properly. Like all cloud providers, they are able to discuss the price and if necessary, change the price. Now, we are already looking at uplifting our commitment to 450 to500 devices. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Si continas viendo este mensaje, Once this isin, the ability to identify new infrastructure is very straightforward and quick. real person. We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. las molestias. That's one of the strengths. For instance, if a value goes up, it says that it is probably because your disk area was too low. We don't have to worry about our scalability. Whereas, in the past, you might have needed to log into the device independently and do your own review. The installation of the collector does not really have any settings to put in. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. There was planning that was required before the rollout of this product. It's not like we have to wait six months or a year between new features and data sources. Although we have a very big technical team, our internally facing IT team is quite small so having a product that is very easy to use is really important for us. We try to come up with dashboards that are specific to our customers' wants and needs and to give them, as much as possible, a single place to look for something. I just knew we wanted to use LogicMonitor. Quickly drill down into CPU, memory, and many other OS metrics from your servers.