Have a 100% satisfaction guarantee and have acted on it replacing a few of their deoderants that arrived damaged in the post without so much as a second thought. The soap is out of this world. Dr. Squatch reserves the right to cancel the Refer-a-Friend Program or to change these Terms & Conditions at any time in its sole discretion. Highly recommended. Since then Ive bought a plethora of bar soap, deodorant, tooth paste, hair care products, and candles. We use third party processors to collect payment information, such as a valid credit card number, type, expiration date or other financial information, to process payments for customer transactions. If you have any issues with your exchange, feel free to get help from the customer service team. I contacted customer support about 20 minutes after placing my order to see if it could be added (even willing to pay the extra despite the misleading bundle advertising). If the products wow me, Ill leave a fair and separate review. Love it. The customer service agent asked which item was broken and once I told him/her they immediately sent me another one for free. Dr. Squatch does not trade, rent, or sell your personal information to third parties. I won't order again because of the delivery time/ inneffive product. I recommend it to everyone I know, some complain about the price but I'm like it's only a few dollars more than the store stuff that leaves an unclean feeling so its definitely worth it. Soap quality has only gotten worse, customer base is too big, all they ever do are big runs of soaps so the soap lost that TLC they used to give it, all they do lately is repackage their original soaps but slap a fancy box on it to make it "Limited Edition" all this and now they choose to raise their prices rather than make their expensive soap more affordable. Director of Product Management, eCommerce, Director of Product and Consumer Insights, Director of Performance Marketing and Advertising Creative. My husband has try all of them! Joy. Update: The package was lost in shipping. Lots of companies could learn from these guys on how it should be done. I used Dr Squatch for a few days and all was well but after a couple of showers my skin started to sting and become sore, I had burn blisters on my testicles and nipple area, they were like chemical burns! There deodorant also is out of this world. Awesome smelling products with great ingredients! I bought the batman bundle that comes with two soaps. A lot of chasing was required when my first subscription parcel went missing - it turned out it wasn't addressed properly so big kidos to DAI Post for getting that dealt with because DS support were okay, but not great - I think they suspected I wasn't being honest despite the data being on the internet.Also as others have mentioned, I got a part order refund after some Star Wars themed stuff for my son wasn't shipped but it rankles that I had to contact them about 6 weeks later to get to the bottom of it.The soaps themselves are great and I love the Pine Tar scent, I'll keep the subscription as I'm cutting back on plastic shower gel containers but as others have posted here, you have plenty of scope for improvement in user experience, Dr Squatch! If we make changes in the way we collect or use information, we will notify you by posting an announcement on the Site or sending you an email. shipping delays to outside the USA are the second complaint. A week later - no dispatch. I contacted DrSquatch and they quickly responded and resolved the issue within 48 hours. I was more than happy with the delivery time considering it's shipped from the US. Being located in Glasgow, Scotland, I thought I might have some trouble getting my hands on this but I was delighted to find out they have a UK site too (even though it's still dispatched from the other side of the world). Date of experience: April 30, 2023 Look forward to purchasing more products when I am through with what I have in this bundle, I ordered from here and because of the long delivery window, I cancelled subscription. Where applicable, if Dr. Squatch intends to further process your personal information for a purpose other than that for which the personal information was initially collected, Dr. Squatch shall, prior to such processing, provide you with any relevant information on such additional purpose, and, to the extent required by applicable law, obtain your consent for this. I ordered two bars of soap, a little pricey including shipping. Star Wars Series- Dark Side Scrub: Smells like what you'd think Darth Vader would smell like after he laid waste to a corvette full of Rebels: smoky and potentially full of Sith rage. I bought a "mystery pack" of "Limited Edition" soaps off of Dr Squatch and I got the worst pack that I could have hoped for. Alpine Sage: Fresh, clean and nice- also calming. Deodorant was very effective though and long lasting, didn't rub off on my clothes and smelt nice. California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. Quality is there. They reached, a issue was identified, and immediately resolved. Dr squatch is a bottom feeder company and I hope they go bankrupt. Husband hasnt used them yet, but hes very happy. 2,622 people have already reviewed Dr. Squatch. It took just over a month to arrive, but my gift package for my son finally arrived in Alberta. Fell in love with Dr. Squatch in the beginning with their commercials and of course their love for Sasquatch. It goes against our guidelines to offer incentives for reviews. | Read 241-260 Reviews out of 2,180 They advertise as if you are in the UK, parcel takes forever to arrive then what turns up are 2 medallions with Muslim prayers on them! So now Im telling all wholl listen to get hyped! As others have mentioned, its advertised as if its UK based but it not - so expect a length delivery service. The only complaint I have is the shipping seems to take forever. Had 2 orders of soaps now, yes they take a few days to get to you, yes they are more expensive that shop bought stuff, yes they dont last forever, but, they smell great, and a little does go along way, after my first order I tried a different brand and then back to my normal show gel, skin didnt feel the same, was drier, Ive happily returned to them and my skin feels much better for it. To contact Dr. Squatch customer service, you can use the information provided on this page in the upper section. Im going to be trying the beard oil soon! Great! It's always our number one priority to make sure our customers are satisfied . I'm not sure I'd pay full price as regardless of how much I like it, it's quite expensive, but I'll definitely purchase it again at the right price. "Personal information" means "information about an identifiable individual.". Official Website drsquatch.com Customer Service (844) 643-8347 Email Contact [email protected] Social Media Contacts Dr. Squatch Coupons - May 2023 25% OFF 2023 All Rights Reserved. purchases from Amazon.com. Help Have a question about your order? Here are 8 tips for writing great reviews. I just wish the scent lasted longer on the skin with some of the bars. Pleasantly surprised that even with postage they are cheaper to have shipped from the US than similar brands here in the UK. Also enjoyed the lotion. Its all marketing which isnt backed up. Information provided by various external sources. Granted, mine took 3 weeks to arrive (From US to UK while a Royal Mail strike was happening) but they arrived. I gave them some time and contacted support on the 13th of April. I used to have dry flaky skin on my arms, elbows and calves been using Dr squatch for a few months and I no longer need to moisturise, fabulous scents Pine tar, coconut & cold brew cleanse are my favorites.I subscribed to the 6 bars every 3 months and the service to the UK has been first rate! I also like the addition of the soap holder, very useful and practical. I ordered a bunch of soap from you and when it got here I gifted some and kept my "bricc of the dead" and immediately the next morning noticed the lather on this soap is incredible. Dr. Squatch will only use the information it receives to respond to your request. I love your product and it was worth the wait. This product has chemically burned my son and partner. Best soap ever! I am happy with the the soap, smells good and lathers well. Your skin will feel a lot softer. 4065 Glencoe Ave, Suite 300B. Have you tried the 'refer a friend' program? Ill be looking into when I can raise a claim to get my money back. If you are under eighteen years old, please do not provide your information on our Site. I really love all the products. I can't comment on the quality of the soaps as they only arrived today, but I can say that they smell great in the box! Leave your name and email in the contact form. Will update with a review on the soaps as soon as I've ran out of a competitors soap. I would use it for a shower, maybe. This means that we may receive a commission You may submit a Consumer Request to obtain a copy of or access to the personal information that Dr. Squatch has collected on you. Where can I reach out for support? - Dr. Squatch FAQs I would either have them in the same size bottles, or switch them round. No return custom from me As others have mentioned, it's advertised as if it's UK based but it not - so expect a length delivery service. Have fun shopping. Good soap though. Dr. Squatch provides organic and natural handmade soap to men who want to feel like a man, and smell like a champion. Looking forward to trying the other products! I even googled the name on the package, which had NO return address, and its is from a legitimate company in the midlands that makes the medallions! My Orders - Dr. Squatch FAQs . HotDeals uses cookies from third-parties or affiliate networks to Subscribe Bundles . THEY LOVED IT! Information you provide to usDr. Dr. Squatch Reviews | Read Customer Service Reviews of drsquatch.com People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They have good shipping times. My order on April 24th appears to have a shipping issue, so I reached out to support to get more information on what is going on. Think I'm going to go with the wood barrel bourbon wife likes that the best. Affiliate disclosure: Hotdeals.com uses affiliate programs for So for how fast they go the price is a little steep. I can't understand the reviews that state the soap doesn't last. Especially like those two deodorats--only kind I use now. Proof of arrival is the letter being put through the letter box, which is letter sized so shows it clearly wasn't soap. Mine took nearly three weeks to arrive and I had to chase by email. Natural soap does dissolve quickly because there's no rubbish keeping it hard but my skin feels so much better for it. Get this dr squatch soap bar. "Unlimited potential, massive database, Chrome Tool", I like the chrome extension. Thats outrageous. They have ingredients I can pronounce, and the smell isn't overpowering. : r/DrSquatch r/DrSquatch 9 mo. I only recently discovered that most deodorants contain aluminium! I would give 5 stars, but my only cons are one bar of soap lasts about a week. They got back to me immediately. Dont hesitate buy a little to try and u will for sure want to order from them. I got 9 diffrent bars, they all smell very similar I must say, but they smell beautiful. In the meantime, check out our Help Center to get answers to our most common questions. Took a little longer to get here than anticipated (UK) but with everyone facing delivery issues at the moment is was no hassle. They put me on a subscription without even asking so I cancelled straight away. If this is pertaining to an order that was made less than 3 days ago, please reach back out if you don't receive a tracking number shortly. Just try it yourself you wont look back. Great product, wonderful customer service and an overall great experience. The Site may contain links to third-party owned or operated websites, including, without limitation, social media websites (each a Linked Site), as a convenient method of accessing information that may be useful or of interest to you.