Well, weve got you covered. If you are a resident of California, under 18 and a registered user of the Services, you may ask us to remove content or information that you have posted to the Services by writing to us at the contact information set out below. Postal/zip code, state/province, and country, Username and password (related to your account), Purchase, order information and payment details, Demographic information (for example number of household members, country of residence, age and gender), Information related to customer satisfaction surveys, customer requests or queries, Purchasing habits and other information, including registration of products purchased, Information on products you want, like or own, Bank information (e.g. If you believe that your tool meets the criteria for warranty replacement, please send the tool(s) to: - UNITED STATES For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft. Nailer wear items, such as o-rings and driver blades, are not covered. This warranty does not cover part failure due to normal wear or tool abuse. Stanley Black & Decker will process that information in accordance with that business partner or customers instructions and applicable law. However, the warranty only applies if the wear mark is still visible. Recibe noticias, promociones especiales y las ltimas novedades de DEWALT. Get It Fast. There are three ways to use the DeWalt warranty: As you can see, using the DeWalt warranty really couldnt be easier. While the DeWalt warranties and guarantees are generous, some incidences are not covered. The cordless configurator makes it easy: tool bodies, batteries, chargers, lights, lasers, vacuums, etc. There are 3 easy ways to get a replacement bit: THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. If your drill bit fails for any reason while the anchor wear mark is still visible on the product, DEWALT will replace it free of charge. Free Warning Label Replacement: If your warning labels become illegible or are missing, call 1-800-4-DEWALT (1-800-433-9258) for a free replacement. DEWALT will repair, without charge, any defects due to faulty materials or workmanship for three years from the date of purchase. A list of EEA data protection authorities is available. We and our service providers collect Other Information in a variety of ways, including: For EEA: for more information about the cookies used by website in the EEA please have a look at our cookie policy on each website. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces. DEWALT warrants each DEWALT hand tool product which states that it comes with a limited lifetime warranty to the original end-user purchaser for as long as the original end-user purchaser owns the product (not to exceed one year for products with electrical or electronic components) against deficiencies in material and workmanship. We and our service providers use cookies for: security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience, to tailor email marketing to you based on your use of the Services, determine return visitors, keep track of items in your cart, and serving tailored ads on other sites, as described below. For assistance, contact Customer Service at 1-800-4-DEWALT (1-800-433-9258) or using the form at https://support.dewalt.com/hc/en-us/requests/new. This warranty gives you specific legal rights. (And Alternatives to Consider), Our Favorite Flashlights with a Charging Dock, Omniwall VS Wall Control VS Peg Board. By visiting this Site, you agree that the laws of the Republic of South Africa, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between us. This Site may permit visitors to submit reviews, suggestions, ideas, comments, questions, photographs, images, videos, or other information (User Submissions). this is one of the questions our readers ask a lot. One-Year Free Service Contract: DEWALT will maintain the tool and replace worn parts caused by normal use, for free, any time during the first year after purchase. WE GUARANTEE ALL DEWALT FOOTWEAR PRODUCTS WHICH STATE THEY COME WITH A 90 DAY LIMITED WARRANTY WILL BE FREE FROM DEFECTS IN MATERIAL OR WORKMANSHIP FOR A PERIOD OF 90 DAYS FROM THE DATE OF PURCHASE. But you might be wondering if you need to have a receipt or proof of purchase to receive a new drill bit under the warranty. For more details on our Tape Measure Warranty policy, click the link here. Damage caused by parts or accessories not obtained from an authorized dealer or not approved by DEWALT authorized dealer or not approved by the manufacturer. You may obtain a copy of these standard contractual clauseshere. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, or altered, or damaged due to improper repair. You can unsubscribe at any time. You can file a warranty claim for faulty tools by contacting customer service. We reserve the right to reject warranty claims for products purchased from unauthorized sellers, including unauthorized internet sites. THIS LIMITED LIFETIME WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. Because we cannot control the quality of products sold by unauthorized sellers, this warranty applies only if the product was purchased from DEWALT or one of our authorized sellers, unless otherwise prohibited by law. 90-Day Money Back Guarantee. Opening and arranging access to your registered account. We may also derive your approximate location from your IP address (see Location below). DEWALT HAND TOOLS WARRANTY AND RETURNS All parts said to be defective must be retained and available for return upon request to a designated Warranty Service Center for warranty inspection. Visit the DEWALT Service Center nearest you. THIS FULL LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. If your hand tool meets the replacement criteria, you can send it to DeWalt locations for replacement or repair, and you may be required to show proof of purchase. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission to protect your Personal Information. Tecnologa patentada que cambia de voltaje cuando cambias de herramienta. Please read and follow warnings carefully. To protect our rights, property or safety, and/or that of our users, you, our or others. See ourPrivacy Policy or Contact Us by filling out this form, emailing us at support.dewalt@sbdinc.com or sending mail to 6275 Millcreek Drive, Mississauga, ON L5N 7K6, for more information. A Service Technician will evaluate the product and replace the bit free of charge if it failed prematurely and the wear mark is still present. Support | DEWALT This warranty is extended only to the original end-user purchaser of the product. A pixel tag is a nearly invisible pixel-sized graphic image on a webpage or in an email message. You can contact DeWalt customer service to verify whether a dealer is authorized or have an inquiry about your warranty. Can You Use DeWalt Batteries with Milwaukee? How can you contact Stanley Black & Decker? below. That means that if you have a DeWalt drill bit that broke, you can use the warranty to have it replaced with an identical product for free. DEWALT reserves the right to reject warranty claims for products purchased from unauthorized sellers, including unauthorized internet sites. Join MyDEWALT to register your tools and help protect your investment, rate and review products you love, receive special offers and learn about the newest DEWALT tools and accessories. The arbitrator shall have no authority to amend or modify these Terms or to award punitive or exemplary damages, and the award may be enforced by judgment in a United States Court of Law. From time to time there may be information on this Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Specific limitations/extensions and exclusions apply. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. Furthermore, you agree to indemnify and hold Stanley Black & Decker harmless against any costs and damages suffered or incurred by Stanley Black & Decker if you lodge a copyright infringement notification that is inaccurate or malicious. WEBSITE: THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. To send administrative information to you, such as changes to our terms, conditions and policies. We may share your personal information with the following: For additional information about the way in which our third party service providers treat your personal information, contact us as set out below. There are affiliate links, so if you do decide to use any of them, Ill earn a small commission. Please note that any information you post or disclose through these services will become public and may be available to other users and the general public. Any item that suffers defects due to faulty workmanship or materials within a seven-year time frame that starts with the date of purchase, the item will be repaired for free. This warranty is extended only to the original end-user purchaser of the product. No right, title or interest in our Materials is conveyed to you. Whatever product you purchase, you enjoy a money-back guarantee. We have all the information you need right here in case you need to replace your DeWalt drill bit. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. Please read and follow warnings carefully. You may also wish to refer to. DEWALT Tools. - CANADA DEWALT Hand Tools 6275 Millcreek Drive Mississauga, On L5N 7K6 Attn: Quality Assurance Proof of purchase showing when and where you purchased the product may be required. We will cover those aspects and more below. We will repair, without charge, any defects due to faulty materials or workmanship. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. All you will have to do in that case is return it to the retailer that you purchased it from and get your money back. If the particular product should be discontinued by Radians, then we will substitute eyewear of comparable or greater value. You can consult the list and location of our affiliates. This warranty is extended only to the original end-user purchaser of the product. The Federal Trade Commission says that lifetime warranties are often a source of confusion for consumers. That includes a full lifetime warranty on all mechanics tools and a limited lifetime warranty on hand tools. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. Read also: Does Craftsman Have a Lifetime Warranty? If you sign-up for our email list, we may use services provided by third-party platforms (such as social networking and other websites) to serve targeted advertisements on such platforms to you or others, and we may provide a hashed version of your email address or other information to the platform provider for such purposes. This Privacy Policydoes not coverthe privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link, including any third party website or service on which Stanley Black & Decker maintains its Social Media Pages. Suscrbete! WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. In the event you choose to submit such information to us, or are requested to do so by us in the course of investigating a complaint or dispute involving the Services, we shall collect and process such information in compliance with applicable law. This pertains to all of DeWalts carbide masonry drill bits and carbide masonry drill bits only. Should the frame of any DEWALT Protective Eyewear product fail under normal use, Radians' liability is limited to the repair or replacement of the frame, at Radians' option. The right and duty of the parties to resolve disputes by arbitration shall be administered exclusively by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures then in effect. Free Warning Label Replacement: If your warning labels become illegible or are missing, call 1-800-4-DEWALT (1-800-433-9258) for a free replacement. We may also use pixel tags (also known as web beacons, web bugs, and clear GIFs) in providing the Services. What Is Not Covered by a DeWalt Tool Warranty? Keep receipts and proof of purchase because they are useful when filing claims. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. Sort by: Top Sellers. Their reliable and durable products are easy to use and beloved by DIY homeowners and contractors alike. All batteries and chargers sold with heated jacket kits are covered by the standard 3 year warranty, 1 year service and 90 money back guarantee. If you believe that your tool meets the criteria for warranty replacement, please send the tool(s) to: - UNITED STATES Stanley Black and Decker 100 Passmore Lane Jackson, TN 38305 Attn: Quality Assurance. Warranties and money-back guarantees give you peace of mind and confidence when buying expensive tools. Each party shall bear all of its own costs of arbitration, except that the fees of the arbitrator shall be divided equally between the parties. Save $350 on an Endurance warranty plan with coupon code: DRIVE350 Going with a factory extended warranty is a good option for basic protection, but you can get more and save more with. Deficient products will be replaced or repaired. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces. None of such links should be deemed to imply that Stanley Black & Decker endorses the Third Party Sites or any content therein. Please contact us in the event that you wish to verify or confirm whether products on the Site are available for purchase or to confirm the description of the products prior to purchasing the products. For more information regarding the use and protection of your personal information, please read our privacy policy carefully. Scope. DO NOT RETURN PRODUCT TO STORE. The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services); Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or. PRODUCTS: WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, OUR EXPRESS WARRANTIES ARE LIMITED TO THOSE SPECIFIED WITH EACH PRODUCT. Normal wear items include, but are not limited to, valves and seals, which are not covered by this warranty. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. SeePrivacy Policy or Contact Us at support.dewalt@sbdinc.com or 6275 Millcreek Drive, Mississauga, ON L5N 7K6, for more information. Does Dewalt Have a Lifetime Warranty (What's Covered + More) All content included on this Site, such as HTML code, scripts, text, graphics, logos, button icons, images, video, or software created to provide mobile applications and audio (collectively, Materials), is our property or the property of our content suppliers and protected by United States and international copyright laws. Normal wear of moving parts or components affected by moving parts, FRAME (DEFECTS IN MATERIAL AND WORKMANSHIP), ACCESSORIES (DEFECTS IN MATERIAL AND WORKMANSHIP), Includes nozzles, hoses, spray guns, wands. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, altered or repaired. Lindsey is based in Morgantown, West Virginia. This warranty does not cover part failure due to normal wear or tool abuse. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. The manufacturer will not be liable to any persons for consequential damages, for personal injury, or for commercial loss. This is pretty standard and you will find this guarantee on most products. How Long Do DeWalt Batteries Last? Lo que necesites, estamos aqu para ti. However, it does not cover part failure resulting from normal wear and tear. COPYRIGHT 2019DEWALT. That includes a full lifetime warranty on all mechanics tools and a limited lifetime warranty on hand tools. Compressors: DEWALT heavy duty industrial tools are warranted for one year from date of purchase. Can I Use a 20V Battery in a 12V DeWalt Drill? Joint marketing partners, when they share the information with us, including: privately held marketing or survey / enquiry databases. We use this information to ensure that the Services function properly. You are solely responsible for your own User Submissions and the consequences of publishing them on this Site. We may use a third-party payment service to process payments made through the Services. DeWalt prides itself on its customer service, and this offering is just one way that the company ensures its customers continue to purchase its products time and time again. Because DEWALT cannot control the quality of products sold by unauthorized sellers, this warranty applies only if the product was purchased from DEWALT or a DEWALT authorized seller, unless otherwise prohibited by law. Valid in US and Canada only. Its not specified as to that particular date and why. Sign up to receive the latest info on new DEWALT products, special offers and more. One-Year Free Service Contract: DEWALT will maintain the tool and replace worn parts caused by normal use, for free, any time during the first year after purchase. As stated above, there are two components to DeWalts lifetime guarantee offerings. Because DEWALT cannot control the quality of products sold by unauthorized sellers, the 90-Day Money Back Guarantee applies only if the product was purchased from DEWALT or a DEWALT authorized seller, unless otherwise prohibited by law. If you are not completely satisfied with the performance of your DEWALT Power Tool, Laser, or Nailer for any reason, you can return it within 90 days from the date of purchase for a full refund. Stanley Black & Decker Global Privacy Policy. DEWALT has granted the following products to be manufactured and sold under license with the stated warranties, under the same terms and conditions as the 1 year warranty on DEWALT POWER TOOLS, but over the stated period for each licensee. We may offer you the opportunity to participate in a sweepstakes, contest or other promotion. Sort by: Top Sellers. Hand tools automatically have a lifetime warranty, whereas most electrical tools have a 3 or 7-year warranty that only covers mechanical malfunctions. You acknowledge that if you are downloading a mobile application through Apple iTunes or Google Play, neither Apple nor Google has an obligation to provide any support or maintenance services in relation to our mobile applications. Because we cannot control the quality of products sold by unauthorized sellers, this 30 Day Money Back Guarantee applies only if the product was purchased from DEWALT or one of our authorized sellers, unless otherwise prohibited by law. You may not, without our prior express written consent, do any of the following: (a) link to any web page on this Site; (b) use any meta tags or any other "hidden text" utilizing our name or trademarks; or (c) frame, inline link or utilize other techniques to associate or juxtapose any of our trademarks, logos, or other Materials with advertisements and/or other information not originating from our Site. These third parties have separate and independent privacy policies which we recommend you read carefully. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from state to state. FOR COMFORT you can return a DEWALT product which states that it comes with a 30 day money back guarantee within 30 days for a full refund. How are our advertisements served on other websites and devices and what choices do you have?). Craftsman is now nearly a century old, traveling far from its Eddie Bauer Replacement Policy (Lifetime Warranty - All You Need to Know). Go to https://www.dewalt.com/service-center to find one of 20 factory-owned locations or one of more than 600 authorized independent repair shops. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the D-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. Verstiles, porttiles, personalizables, apilables y resistentesas son nuestras soluciones de almacenamiento. Tomamos amplias medidas para garantizar los ms altos estndares y cumplir con todas las normativas industriales. How to Replace DeWalt Tools Under Full Lifetime Warranty All software used on this site is our property or the property of our service provider or its suppliers and protected by United States and international copyright laws. Browsers that do not meet this requirement will be prevented from navigating the online store section of our Services. If the particular product should be discontinued by Radians, then we will substitute eyewear of comparable or greater value. This NO BREAK GUARANTEE gives you specific legal rights that may vary from state to state. You can contact DeWalt customer service in one of the following ways: However, remember that the warranty does not cover incidental or consequential damages. If your drill bit fails for any reason while the anchor wear mark is still visible on the product, DEWALT will replace it free of charge. You do not need to worry if a lifetime warranty does not cover your tool: most DeWalt tools have a money-back, no-break guarantee, and various warranty packages. When Are DeWalt Drill Bits Not Covered by Warranty? DEWALT reserves the right to reject One-Year Free Service Contract claims for products purchased from unauthorized sellers, including unauthorized internet sites. DO NOT RETURN PRODUCT TO STORE. You understand that such User Submissions may be accessed and viewed by others, including by the general public, and, whether or not such User Submissions are published, Stanley Black & Decker does not guarantee any confidentiality with respect to any User Submissions. Responding to your inquiries and fulfilling your requests for example when you contact us via one of our online contact forms or chat lines. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the "D"-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. DeWalt gives a limited lifetime warranty on hand tools against defects due to material and poor workmanship for up to a year for electrical products and products with electrical components. If you connect your social media account to your Services account, you will share certain Personal Information from your social media account with us, for example, your name, email address, photo, list of social media contacts, and any other information that may be or you make accessible to us when you connect your social media account to your Services account, depending on the preferences / choices you have selected within your social media accounts setting, or the opinions expressed (e.g., Likes) you have provided within our Social Media pages. The limitations on the lifetime warranty for hand tools make sense because electronic or electrical manufactured components and products are usually the first to go out. (Whats Covered + More). The arbitration shall be held and the award shall be deemed to be made in the City of Hartford, Connecticut, United States of America. We and our third party service providers use cookies. Other Uses and Disclosures of Personal Information. Obtn el mximo de tu herramienta con un solo sistema de bateras que te ofrece poder y tiempo de uso excepcional. Call 1-800-4-DEWALT (1-800-433-9258) between Monday and Friday, 8am-5pm Eastern or contact Customer Service through the form at https://support.dewalt.com/hc/en-us/requests/new and DEWALT will ship you a replacement bit at no charge. For more information on how Google uses data when you use our Services. . If you find that it is covered, you will need to contact DeWalt Customer Service directly to receive assistance in filing a claim. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces. ACCESSORIES (DEFECTS IN MATERIAL AND WORKMANSHIP) Our Services and HTML-formatted emails include features that may require collecting different types of location information (such as IP Address, GPS coordinates or postal code) that we then use for the specific feature you have selected, such as: We may also share your devices physical location, combined with information about what advertisements you viewed and other information we collect, with our marketing partners to enable them to provide you with more personalized content and to study the effectiveness of advertising campaigns. DEWALT Mechanics Tools are covered by the manufacturers FULL LIFETIME WARRANTY. Ladders 5 years warranty, Wheeled Trollies 5 years warranty, Electric wet and dry vacuums 3 years warranty .