And you can get both - a new flight or full refund and a compensation. In these cases, all expenses you have incurred, such as for food and other essentials, can be claimed to Wizz Air. Wizz Air call center: see call centre numbers here. Learn more about it by reading our guide to connecting flights. Ukraine (Kharkiv, Kyiv, Lviv), UAE (Dubai), UK (Aberdeen, Belfast, Birmingham, Bristol, Doncaster, Glasgow, Liverpool, London). Sounds difficult and probably expensive? Not a single cent. Even infants who have a special, infant ticket and dont have a seat, are entitled to full EU flight delay compensation. You can also request information from Wizz Air customer service, either by telephone or by email. Wizz Air Delayed Flight Bucharest Bologne: 250 Compensation. (1501 to 3500 km) Sometimes, the form might not work on the official site due to technical issues. The price of your Wizz Air tickets doesnt matter. If we are successful, well take 25 + 25% of the total compensation amount as a service fee and transfer the rest to you. It's called the right to care. Once you have collected this information, you can fill in the form by attaching your identity document front and back and a copy of your boarding pass. 600. Yes, many travellers who have suffered delays, cancellations, and other issues have received compensation from this airline. Compensation for Welfare etc Costs - MoneySavingExpert Forum Option 1: Directly with the airline. Wizz Air contact You can claim trough the online Wizz Air compensation form. Romania (Bucharest, Cluj-Napoca, Constanta, Craiova, Iasi, Satu Mare, Sibiu, Suceava, Timisoara, Tirgu Mures), Russia (Moscow, Saint Petersburg). No matter the age, nationality, airline, price of the ticket or travel insurance. This regulation sets out the rules on compensation and assistance to passengers in the event of cancellation, delay or denied boarding. The European regulation 261/2004, protects passengers up to a maximum of six . "The Covid-19 pandemic is an . Its very easy to work with and pretty straightforward, with a success commission of 35% (almost lowest you can get out there). If for any reason the passenger cannot reach the indicated airport, a refund will be due. (up to 1500 km) Medium distance. The good thing is that its really simple to fill out our EC261 Wizz Air compensation claim form. Mostly at least 2-3 years. Flights within the EU, operated by an EU or non-EU airline (e.g. Follow the information regarding your flight and think if there are any other flights (or plans in general), that this flight delay is going to affect. If you haven't checked in yet, don't do it. The passengers on Wizz Air flight W45704 were delayed more then 3 hours at Vienna's Airport, exceeding the limit set by European Regulation EC 261/2004 in order to claim compensation.. After in-depth checks carried out by its staff, DelayFlight24 considers that the conditions and requirements for compensation, amounting to 250 per traveller, are satisfied. All you have to do is click on our Check Compensation tool and then tell us a little bit about your flight. Contact the airline. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. Your Wizz Air compensation claim is refused. Whether it is your ID card, passport or residence card, you need a document that proves who you are to initiate any kind of claim. The rules are the same for all airlines operating in Europe, and they are the same for everyone. We will keep you updated throughout the whole process. But mostly it's either 250, 400 or 600 euro. To submit a claim for lost luggage, the Wizz Air compensation claim can be made directly to the airline. How long does Wizz Air take to pay compensation? Turbo Megha Airways refund and reimbursement, Rwandair Express refund and reimbursement, Golden Myanmar Airlines refund and reimbursement, Ariana Afghan Airlines refund and reimbursement, Solenta Aviation refund and reimbursement, Air Atlanta Icelandic refund and reimbursement, Turkmenistan Airlines refund and reimbursement. Madrid to Paris with Turkish Airlines or WizzAir), Flights that depart from the EU and arrive outside the EU, operated by an EU or non-EU airline (e.g. But at first youll have to deal with the situation yourself. Under EU regulations, Wizz Air should pay passengers up to $700 per person when they cancel flights at late notice that is, any flight cancellation less than 14 days before it was due to depart. Find out how much youre owed today.Check Your Flight. To put it simply - in this case, if your first flight is delayed or cancelled and thus you dont make it in time for your next flight, airline wont provide you with a new ticket. To make sure you get compensated, it is recommended that you go to a company specialised in handling Wizz Air compensation claims, such as DelayFlight24.com. Finland (Turku), France (Basel-Mulhouse-Freiburg, Bordeaux, Grenoble, Lyon, Nice, Paris). Your connecting flight (first one) must be delayed. You dont have to be European to be entitled to EU flight delay compensation. This can be done on the official Wizz Air website, and it involves filling in various pages and providing information and evidence to support your claim. To request a compensation for a delayed or cancelled flight, click on the link below to open the online form and follow the steps. One of the options is to contact Wizz Air directly. Denied boarding due to overbooking with a refund from 250 to 600. First of all it is good to take note of the main information, such as departure airport, arrival airport and flight number (usually recognisable by the initials W8). The value of the compensation is fixed and independent of the cost of purchasing the ticket, You can claim compensation after an air disruption by filling out the. Find out how much youre owed today. This website uses cookies to improve your experience. Wizz Air compensation: useful information for claiming it If we arent successful, it will cost you nothing. When is it possible to claim a Wizz Air compensation? When choosing this option, here is all you will have to do: Go to this page. Therefore, it is necessary to keep all receipts for any additional expenses incurred due to the loss of luggage, such as the purchase of clothes and basic necessities. Whether it is your ID card, passport or residence card, you need a document that proves who you are to initiate any kind of claim. Table shows values in as specified in EC 261. Almost nothing. The average time to obtain the compensation from Wizz Air is approximately 90 days. This document is essential in order to request your refund. According to Wizz Air's latest on time performance, there were 410 flight departures over 24 hours, 28.78% of which departed on time. Fortunately, thanks to a regulation known as EU261, it's possible for passengers on disrupted flights to claim compensation. Wizz Air - Power of Attorney. If your flight is delayed due to extraordinary circumstances, then you cant go for a delayed flight compensation claim. Find where you belong, know your rights and always try to claim on your own first, even when youre not 100% sure youre entitled to compensation. Request compensation. Yes, absolutely! Upload documents* Sign online. A safer option is to buy connecting flights with kiwi.com. Therefore, it is necessary to keep all receipts for any additional expenses incurred due to the loss of luggage, such as the purchase of clothes and basic necessities. Kinda like a claims company, but without the commission! Once we have received all the required documentation, we proceed as follows: If your trip has been cut short due to a cancellation, you have the right to claim not only the refund of the ticket price, but also the amount of money you have paid in advance to book accommodation at your destination. @2022-2023 - . Is there another flight you may miss now? Sometimes, however, boarding takes a bit more time and you might be in luck our flight took off about 2h 50m after the scheduled time, BUT it arrived 3h 7m after the time of landing! If there is no other flight or anything, just wait for more information. However, it is important to note that these compensations are not automatic, the passenger must justify the damage and the prejudice suffered. Sometimes longer if, for example, we need to go to court to fight for your Wizz Air delayed flight compensation. As a Wizz Air passenger, you have rights that are protected by European Union Regulation 261/2004. Netherlands (Eindhoven, Groningen, Maastricht), Norway (Alesund, Bergen, Bod, Haugesund, Molde, Oslo, Oslo Sandefjord Torp, Stavanger, Tromso, Trondheim). Now, there are a few different ones out there, dont go for the very first showing up in Google! Wizz Air Compensation 2023 | Online Claim Form First of fall, dont stress over it. In this case, try the ECC Net center and include this correspondence. If you have travel insurance you may want to contact them. Macedonia (Ohrid, Skopje), Malta (Malta), Moldova (Chisinau), Montenegro (Podgorica), Morocco (Agadir, Marrakesh). However, sometimes they are pretty hard to find, so I would recommend just googling directly and finding that link you need. How much can I claim if Wizz Air has cancelled my flight and I had booked accommodation? It depends from country to country. Documents required to submit a Wizz Air compensation claim Weve compiled a list of all Wizz Air flightsthat you can check and see how much compensation you are owed in case of disruption. Passengers who arrive at their destination over 3 hours late could be owed compensation. Compensation is not due if the inefficiency is not the responsibility of the company. Passengers affected by a pilot strike are entitled to receive a Wizz Air compensation for the damages suffered. 2018-2023 Refundor. Although many airlines state that a pilots' strike is a "force majeure or extraordinary circumstance", the reality is that this kind of situation is not covered as such by European regulations on air passengers' rights. If the distance of your flight is more than 3500 km. Wizz Air - Power of Attorney MoneySavingExpert Forum Documents required to submit a Wizz Air compensation claim. Wizz Air compensation if the return flight is cancelled or there is a cancellation on the stopover flight If this report is not submitted within the established deadline, the compensation claim may be rejected. Be prepared that it may not be an easy communication. Once we have received all the required documentation, we proceed as follows: If your trip has been cut short due to a cancellation, you have the right to claim not only the refund of the ticket price, but also the amount of money you have paid in advance to book accommodation at your destination. When can you file a claim for Wizz Air compensation? So which are the options? We can do the hard work for you and give you the best chance of a proper payout. Previously, the company had three carriers, including Wizz Air Bulgaria and Wizz Air Ukraine. Do it ON YOUR OWN - Delayed flight compensation claim for Europe I'm Rosie, a professional photographer and travel writer. The table below shows the receivable compensation amount that you can request for Wizz Air flight delays: Short distance. If your Wizz Air flight has been delayed more than 3 hours, cancelled or overbooked, you may be entitled to compensation. So, when in doubts about your Wizz Air cancellation, file the claim anyway. When can you file a claim for Wizz Air compensation? Delayed flight W45704 of 14/05/2023. The only thing the person in question will have to do is to sign any documents Wizz Air may ask to sign. It depending on where the airline is based, you can claim for flight compensation up to 6 years back: Don't hesitate to use DelayFlight24 flight checker to find out how much We will keep you updated throughout the whole process. Yes, even if you werent on that flight yourself. Wizz Air Compensation 2023 | Online Claim Form Opening a claim is very simple and in just 2 minutes you will know the outcome of your case. We will now explain how you can file a claim and the Wizz Air compensation you are entitled to. This is the option I chose for my delayed flight compensation claim, after numerous attempt to find free contact information on WizzAir (as calling them is pretty expensive). If your flight arrives between 3 and 4 hours after your scheduled time at your destination, then youre in luck (well, youre not exactly lucky if youve spend so much time waiting, but still!). You can also request information from Wizz Air customer service, either by telephone or by email. But means that under the same circumstances your Wizz Air flight delay compensation is going to be the same as your friend's British Airways compensation. Required fields are marked *. By Europe and EU we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin, the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland. If your return flight is cancelled or there is a cancellation on the stopover flight, you may have to find accommodation and your expenses may increase. Had an issue with a flight recently? Just not forget to file a compensation claim. Serbia (Belgrade, Ni), Slovakia (Bratislava, Kosice, Poprad-Tatry), Slovenia (Ljubljana), Spain (Alicante, Barcelona, Castelln, Fuerteventura, Ibiza, Lanzarote, Madrid, Malaga, Palma de Mallorca, Santander, Tenerife, Valencia, Zaragoza), Sweden (Gothenburg, Malmo, Stockholm, Vaxjo), Switzerland (Basel-Mulhouse-Freiburg, Geneva). Wizz Air Compensation Guide: Claim Up to 600 for Disruptions Do you still have questions about Wizz Air compensation policies? You can also use our flight delay checker to find out if your flights delay was long enough to qualify. The rules are the same for all airlines operating in Europe, and they are the same for everyone. Learn more about EU flight cancellation compensation. In these cases, all expenses you have incurred, such as for food and other essentials, can be claimed to Wizz Air. This article has been reviewed by a licensed lawyer. Our partners offer such services. No matter the age, nationality, airline, price of the ticket or travel insurance. You can learn more about what is and isn't included on our flight delay compensation page. Go to their website. It is important to bear in mind that in order to claim a Wizz Air compensation for delayed or cancelled flights of 250 to 600, the flight must have been delayed for at least 3 hours to its final destination. Sometimes longer if, for example, we need to go to court. These concerns turned out to be unnecessary, because UK Government wrote this regulation into UK law. But mostly its either 250, 400 or 600 euro.