Balcony Even trying to help us with a problem with our park entrance - which had nothing to do with the hotel. The food is delicious. from 1st April to 31st May 2023, From The food is a real disappointment as it was almost inedible. The view at night with a full moon was amazing and at sunrise it was even more gorgeous. Ngorongoro Serena Safari Lodge - Tripadvisor Book now! My son's peanut allergy is moderate and can eat other nuts without a problem. Book now! In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. a foot massage through the spa which she really enjoyed. The lodge is 180 kilometres and a four-hour drive from Arusha. Enjoy game drives on the crater floor - home to an impressive wildlife and birdlife - or enjoy a guided hike with a picnic across the Serengeti plains or among the nearby volcanic mountains of the Crater Highlands. Ngorongoro Serena Safari Lodge - Hotels.com The lodge is situated on the edge of the crater, allowing for a magnificent view from all of the rooms. Copyright 19962023 Booking.com. button to submit your booking request. At Ngorongoro Serena Safari Lodge, our stunning setting on the rim of the ancient Ngorongoro Crater provides a gateway to unforgettable adventures and excursions. The hotel phoned the National Park entrance gate to assure us we could stop back after our tour and that they would not open the safe until he was present. We hope to see you in the near future when you are planning a trip to Tanzania. Our aim is to exceed our guests' expectations and nothing makes us happier than to receive such high rating from you, which will continue to motivate us to improve on our service delivery. It was really interesting and another perspective to the game drives into the Crater. Every room and areas overlooks the Crater. The staff are friendly and helpful but the service is not exceptional. See more questions & answers about this hotel from the Tripadvisor community. As we were on our honeymoon, the staff bought over a couple of glasses of fizz, some flowers for the, table and also on the first night they'd made us a lovely cake and also sung to us - it was so lovely! 24-hour room service is available and fruit and wine will be laid out to welcome. My apology for shortfalls, we have addressed the issue and correct measures for improvement have been implemented. * The service was great. Staying at the Neptune Ngorongoro was like a dream. USD 321. Full board meals (lunch, dinner and breakfast) when staying the night during the safari. Buy a gift for those at home in the small curio shop. There is also an adjacent airstrip, and "meet and greet" and transfer services are available. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. Guests are required to show a photo ID and credit card upon check-in. Ngorongoro Serena Safari Lodge - Tripadvisor As of May 3, 2023, prices found for a 1-night stay for 2 adults at Ngorongoro Serena Safari Lodge on May 19, 2023 start from $235.51, excluding taxes and fees. Thank you very much for choosing the Ngorongoro Serena Lodge as your preferred place of residence during your recent visit to Tanzania and for taking the time to write such a thorough review of our property and service. Meals were delicious and the staff kind and accommodating. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Food was below average with only the main course served the rest is buffet. The rooms were spacious with a beautiful balcony overlooking the crater. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Check rates. Check-in. We loved the hotel, which was perfect for accessing the crater, comfortable rooms, and has wonderful servers, especially Harima, our server in the dining room. Also known as the Cradle of Mankind, it is one of the most important and controversial Palaeolithic finds in recent history. One particular memory is of the Lodge MC Yotham, who also serves as the in-house Naturalist. Sensitively constructed so as to take nothing from its environment whilst affording endless vistas over the heat-shimmering reaches of the crater below, the clustered boulder-built buildings of the Lodge hug the crater rim, linked by rope-lashed timber walkways that skirt the buttressed roots of ancient, liana-hung trees. Please enter the following to retrieve your reservation. Traditional restaurant style dining area with great food. Claim your listing for free to respond to reviews, update your profile and much more. However, my wife also sampled the clair and said it was definitely a peanut. Visa, We are truly honored and delighted to hear that you enjoyed your entire stay with us and that you find our property exceptional and unforgettable in many l ways. Featuring charming stone-built architecture, a glowing fireplace and walls adorned with prehistoric cave paintings and flickering torchlight, the elegant yet relaxed dining space is ideal for any taste and occasion. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service. I have become a great fan of the Serena lodges! I can recommended this place to stay om your trip in Tanzania. The nightly entertainment in the bar was fun each of three evenings, with Masai one nights, and acrobats another night. AfricanMecca Safaris Booking & Payment Form, Please complete the below booking registration and payment authorization formand then click once on the. Distance in property description is calculated using OpenStreetMap, 26 m And then there was a clearing which gave us our first glimpse of. The rooms were clean and nice. Its is chilly up there so dont forget your jacket. I would highly recommend staying here! Business-friendly lodge, guests give the bar a thumbs up. -Please ensure you have your hotel voucher which is required before paying park fees. Experiences - Ngorongoro Serena Safari Lodge At Ngorongoro Serena Safari Lodge, our stunning setting on the rim of the ancient Ngorongoro Crater provides a gateway to unforgettable adventures and excursions. Overall, I would highly recommend this hotel and look forward to returning myself. READ MORE REVIEWS, Do You Need Knowledgeable, Experienced & Specialist Guidance With Ngorongoro Serena Lodge? A great and beautiful stay when you visite the Ngorogoro. All reviews shown are from real guest experiences. Deep within its immense walls is a breath-taking blue-green landscape dotted with plains, lakes and forests; an eerie, otherworldly land that time forgot thick with massive bull elephants, rhinos, wildebeests and the highest concentration of lions in Africa. Book Ngorongoro Serena Safari Lodge, Ngorongoro Conservation Area on Tripadvisor: See 1,763 traveler reviews, 1,772 candid photos, and great deals for Ngorongoro Serena Safari Lodge, ranked #17 of 42 specialty lodging in Ngorongoro Conservation Area and rated 4.5 of 5 at Tripadvisor. Take a day trip to Olduvai Gorge. Booking.com does not accept responsibility or liability for any reviews or responses. Just wow. Ngorongoro Serena Safari Lodge - Booking.com We have identified our weakness in the Production department and have taken appropriate and corrective action to ensure that the same does not happen again to you or any other guest. Dear Jurgen B Thank you for taking your time to share your experience during your holiday and your decision to stay with us at Ngorongoro Serena Safari Lodge, kindly note that we value your feedback as a chance for us to do better. Now $214 (Was $240) on Tripadvisor: Ngorongoro Serena Safari Lodge, Ngorongoro Conservation Area. My sons both grabbed what looked like an clair from the dessert table. Along the way you will view various wildlife and interact with Maasai cattlemen. (One needs to remember where you are and not have huge expectations!) T:(+255) 754 690490 Our entire staff team members feel much rewarded by your great feedback and highly motivated to continue to exceed and enhance guest experience We certainly looking forward to extend the same courtesy to you and your family in the near future when planning your trip to Ngorongoro With regards Herman Mayunga Assistant Lodge Manager. There's a private bathroom with shower and free toiletries in each unit, along with a hairdryer. That bar also has a fabulous view of the crater. Wish I could have stayed for more than one night. POSITIVES: * Nice rooms. language, whether its just a rating or contains comments as well, etc.). NGORONGORO SERENA SAFARI LODGE (Ngorongoro Conservation Area Und das, obwohl es keine kleine Lodge ist. The guest experience is enhanced with modern comforts like complimentary wireless Internet and 24-hour room service. My room was comfortable. Ngorongoro Serena Safari Lodge - Tripadvisor All cribs and extra beds are subject to availability. They even provided entertainment by the local Maasai that was interesting to see. Der Service ist ausserordentlich gut. US $1000 booking registration deposit by Credit Card is required to process your booking. Erik the Assistant Manager was amazing. We had an afternoon storm come through and you could smell the rain wetting the dry soils. Contact us for child safari prices. Roomsare looped around the Crater rim. Management is assured to share your encouraging feedback with the entire staff. I'm so grateful for his, Dear Wande. Now $214 (Was $240) on Tripadvisor: Ngorongoro Serena Safari Lodge, Ngorongoro Conservation Area. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The service was absolutely incredible. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. T:(+255) 754 759554 Special accommodation offer available. -Park entry timings are strictly 6am - 6pm daily. Book Now Easter Season Resident Offer - Ngorongoro Serena Safari Lodge Enjoy our Seasonal East African Rates from 1st April to 31st May 2023 Book Now Confirmation Number: The 74 guest rooms and one suite at Ngorongoro Serena Safari Lodge blend the almost indescribable beauty and magnitude of the Ngorongoro Crater with unparalleled standards for comfort and service. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Electric kettle How about a chicken leg, hard boiled egg, some of the Brie or other cheeses served at dinner, or yogurt in cups? We only stayed here one night at the conclusion of our safari but it was beautiful stay. T:(+255) 754 759554 The spa service was a joy after so many days in the car. The hotel is quite adequate but nothing special. The room also features a generous stone-built balcony overlooking the magnificent Ngorongoro Crater. Service good, food same as everywhere else and very pleasant and tasty. All rights reserved. USD 321. -Kindly note that park fees are payable to park authorities upon arrival at the Ngorongoro Crater Conservancy gate. True good service and very nice people. All our meals are generous buffet-style presentations, with something to suit absolutely everyone. Bathroom had a hairdryer and all the amenities. Visit our Ngorongoro Conservation Area travel guide, View more Lodges in Ngorongoro Conservation Area. Drinks were very expensive with two drinks costing us $32. Thank you very much for choosing the Ngorongoro Serena Lodge as your preferred place of residence during your recent visit to Tanzania and for taking the time to write such a thorough review of our property and service. #17 of 42 Specialty lodging in Ngorongoro Conservation Area, It is always the service the genuine care and staff going beyond the call of duty that makes ones stay that extra special, Thank you to Ericke who went out of his way to offer any support required and again during dinner and the last to wave a goodbye. Sunset is a magical time of day and sudowners high on the Caldera Rim is an experience not to be missed. Others are not so lucky and some have nut allergy so severe that they could have easily had a more severe or even fatal outcome. The beds were very comfortable and the wildlife outside our patio was an added bonus. City View House - 5 Union Street $475. So if you have already seen it don't bother again. Only travelers who have booked a stay with us can submit a review. There was a problem loading the reviews. Would do again. What a perfect location and a grand lodge. We are truly honored and delighted to hear that you find the restaurant had a delicious salad bar and many other food options including vegetarian and gluten free option as well. Absolutely AMAZING place! With a private stone balcony opening onto the blue-green vastness of the Crater floor below, its like youre living alone in the cradle of mankind.. Top spot an, Our highlight of the 2 counties visited was Tanzania, where we found the people very welcoming and the scenery hard to match. E:reservations@serena.co.tz. Book Ngorongoro Serena Safari Lodge, Ngorongoro Conservation Area on Tripadvisor: See 1,734 traveller reviews, 1,740 candid photos, and great deals for Ngorongoro Serena Safari Lodge, ranked #17 of 40 Speciality lodging in Ngorongoro Conservation Area and rated 4.5 of 5 at Tripadvisor. We only had one night here as we had to carry on but it was such a wonderful experience. With Regards Herman Mayunga Assistant lodge Manager. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. T:. Once your booking is confirmed, 40% deposit is due upon confirmation and invoice issuance. Confirmation Number: Standard Rooms at Ngorongoro Serena Safari Lodge feature elegant interior spaces infused with a locally inspired dcor and private stone balconies overlooking the Crater. Our room and a full view of the crater that was breathtaking. Not the largest but nevertheless comfortable. Thank you all so much, we had the best Christmas with you :), Dear Rkaxx Warm greeting from the tranquility environment of Ngorongoro Serena Safari Lodge. There are more places to choose from in the, ngorongoro serena safari hotel ngorongoro conservation area, Frequently Asked Questions about Ngorongoro Serena Safari Lodge. Read our, Unforgettable Views and Cozy Comfort at a Magnificent Crater Hotel. Herman Mayunga Assistant Lodge Manager. We stayed at the Serena Safari Lodge for several nights with our group of 14. Ngorongoro Serena Safari Lodge is built on the rim of the Ngorongoro Crater, and its natural stone and ivy-covered walls blends in with its surroundings. Please enter the following to retrieve your reservation. The service at this expensive lounge is disappointing. Ngorongoro Serena Safari Lodge - Tripadvisor We can arrange for adjoining rooms for the accommodation of families. Framed by arched stone passages and timbered decks, its torch-lit walls are adorned with stylized cave paintings. Ngorongoro Serena Safari Lodge - Tripadvisor Yes, dry cleaning and laundry service are offered to guests. With views of the magnificent Ngorongoro Crater, this suite is appointed with bedroom with a king bed, a sitting room furnished with a fully stocked mini-bar and digital multi-channel TV, and a generous stone-built balcony. With Regards Herman Mayunga Assistant lodge Manager. Rooms. We mentioned this to the waitress who talked to the chef who said that there were no peanuts but cashews. T:(+255) 787 444007 With a private stone balcony opening onto the blue-green vastness of the Crater floor below, its like youre living alone in the cradle of mankind.. The lodge has taken the cave paintings of Olduvai Gorge as its main dcor inspiration, with all the interiors filled with African artifacts and frescos. 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